Get in touch
We're here. Say hello.
Questions about our ratings, a data correction, a partnership inquiry, or just feedback — reach the right team directly below.
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2 business daysResponse commitment
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Nairobi, KenyaIndustrial Area
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hello@shrwed.coGeneral inbox
Choose your department
Reach the right team directly.
Every inquiry goes to a specific inbox — no black hole general contact forms.
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Partnerships & Ad Sales
Advertising, sponsorships, and business partnership inquiries. Must hold CBK or relevant licence.
partnerships@shrwed.co 📰
Press & Media
Journalists, media inquiries, interview requests, and press releases. We're usually quick on these.
editorial@shrwed.co 💬
General Questions
Questions about our comparisons, content, or anything that doesn't fit another category.
hello@shrwed.co 💡
Tips & Feedback
Product suggestions, story tips, or something we should be covering. We read everything.
hello@shrwed.co 🛠️
Data Corrections
Found an error in our data? This is the most important inbox. Include the page URL and evidence.
editorial@shrwed.co 🔒
Privacy & Legal
Data protection requests, KDPA rights, legal notices, and compliance matters.
privacy@shrwed.co Find us
Where we work from.
We're based in Nairobi. Visits by appointment only — email us first to arrange a time.
📍 Our Office
Howse & McGeorge Centre
Factory Street, Industrial Area
Nairobi, Kenya
Factory Street, Industrial Area
Nairobi, Kenya
Office Hours:
Monday – Friday: 8:00 AM – 5:00 PM EAT
Saturday – Sunday: Closed
💡 Please email hello@shrwed.co before visiting to arrange an appointment.
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Industrial Area, Nairobi
Accessible from Mombasa Road and Enterprise Road. Near Bellevue Estate.
Map integration coming soon Before you write
Frequently asked questions.
The most common things people ask us. If your answer is here, you'll get it faster than waiting for a reply.
How quickly will I receive a response?
We aim to respond within 2 business days. For urgent matters, add "URGENT" to your subject line — data corrections and security reports go to the front of the queue.
Can I visit your office without an appointment?
Please schedule first. Email hello@shrwed.co to arrange a time. Walk-ins may not find anyone available to meet.
Do you offer financial advice?
No. shrwed.co provides comparison information and educational content only. We are not a licensed financial advisor. Always consult a qualified professional before making financial decisions.
How do I report incorrect data?
Email editorial@shrwed.co with the page URL, the error, and the correct information with a source. We verify and update within 5 business days.
Can I advertise my financial product here?
Yes — if you're CBK-licensed and meet our editorial standards. Email partnerships@shrwed.co. Advertising does not and cannot improve your rating.
How do I request my personal data?
Under Kenya's Data Protection Act, 2019, you have the right to access, correct, or delete your data. Email privacy@shrwed.co — we respond within 30 days.